Terms & Conditions

Introduction

Welcome to Wulan Dari. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, submitting inquiries, requesting quotations, or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website and services.

Use of Website

By using this website, you agree to:

Use the website only for lawful purposes
Not engage in fraudulent, abusive, or harmful activities
Not attempt unauthorized access to systems or data
Not interfere with website security or functionality
Provide accurate and truthful information when submitting forms or inquiries

Unauthorized use may result in restricted access or legal action.

Product Information

We strive to ensure all product descriptions, specifications, availability, and pricing information are as accurate as possible.

However, we do not guarantee that all information on the website is always complete, current, or error-free. Product specifications may change without prior notice due to manufacturer updates or supplier changes.

Images shown on the website are for reference only and may differ from actual products.

Quotations & Pricing

All quotations provided by Wulan Dari are subject to:

Stock availability
Supplier confirmation
Currency fluctuations
Import costs and logistics fees
Typographical or pricing errors

Unless otherwise stated, quotations are valid only for the specified validity period.

Prices may change without notice before order confirmation.

Orders & Payment

Orders are considered confirmed only after one of the following:

Payment is received, or
Purchase Order (PO) is officially accepted

We reserve the right to reject or cancel orders due to:

Pricing errors
Product unavailability
Suspected fraud
Regulatory restrictions
Incomplete customer information

Payment terms may vary depending on customer agreement and order type.

Shipping & Delivery

Shipping and delivery timelines are estimates unless explicitly guaranteed.

Delivery may be affected by:

Supplier lead times
Carrier delays
Customs clearance
Weather conditions
Force majeure events

Risk of loss or damage may transfer according to agreed shipping terms.

Please refer to our Shipping Policy for additional information.

Returns & Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

Due to the technical and specialized nature of industrial products, not all items are eligible for return, replacement, or refund.

Customers are responsible for reviewing product specifications carefully before purchase.

Intellectual Property

All website content, including but not limited to:

Text
Logos
Graphics
Product listings
Website design
Documents

is the property of Wulan Dari or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, or distribution is prohibited without written permission.

Limitation of Liability

To the maximum extent permitted by law, Wulan Dari shall not be liable for:

Indirect or consequential damages
Loss of profits or business interruption
Production downtime
Data loss
Delays caused by third parties

Our total liability relating to any order or service shall not exceed the amount paid by the customer for the relevant transaction, unless otherwise required by law.

Warranties

Product warranties, if any, are subject to manufacturer or supplier warranty terms.

Unless explicitly stated, Wulan Dari provides no additional warranties beyond those offered by the original manufacturer.

Third-Party Links

Our website may contain links to third-party websites for convenience or reference.

We do not control or endorse third-party content and are not responsible for their services, privacy practices, or accuracy.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Indonesia, unless otherwise agreed in writing.

Any disputes arising from these Terms shall be resolved through good-faith negotiation before pursuing legal proceedings.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

Continued use of our website and services after updates constitutes acceptance of the revised Terms.

Contact Us

For questions regarding these Terms & Conditions, please contact us:

Email: info@wulan-dari.com
Phone / WhatsApp: +62 813 7175 4545

Wulan Dari — Delivering Business with Integrity, Transparency, and Trust.

Term & Conditions